Hi everyone, we are finding that there are still some of our sellers who are launching duplicate listings to eBay. We wanted to write a quick announcement to let you know how to resolve this and what you can do to ensure compliance with eBay's policy.
First, a few important ways to ensure eBay is not finding your items as duplicates
Don't rely just on differences in your item description to differentiate between duplicates. Try to make sure that you have differentiations in at least 2 different places. This can include in your title, in the item specifics, price, and in the description itself. Differentiating in two of these areas will ensure better compliance and better search results for your buyers.
If you currently have fixed priced, duplicate items on eBay, you should immediately end the duplicate items and then add quantity to the main item that you will be leaving on eBay. To learn how to end an item, view the how to here. To learn how to revise an item and add more quantity, go here. Ending and revising in inkFrog are extremely simple. One final note, it's very important that you turn off auto-relist rules for your items once they end to ensure they do not relist again and cause more duplicate listings. To turn off your auto relist rules, see this article
There are many other things you can (and should) be doing in order to ensure the best chance of success. One of these is to list Multi-Sku items. A multi-sku listing allows you to create one listing for different product types. For example, if you have a 'black shirt Size Large' 'and a 'Black Shirt Size Medium' then you can create a single eBay listing that offers these two products in it by creating a multi-sku listing. InkFrog has one of the best multi-sku listers in the industry and allows you to list faster than any other third party tool on the market. To learn how to list multi-sku listings in inkFrog, see our multi-sku how to.
If you are a parts and accessories seller, you can also accomplish the above using Fitments. We will release a how to on Fitments shortly.