Tim June 28, 2013 • inkFrog News & Announcements / Announcements
When using the new system, you can now add a restocking fee to your listing. This option is only available on the lister in the new inkFrog system. This feature is also available in Globals when using a Return Policy Global. This will allow you to update your listings in bulk.
Greg S. June 02, 2013 • 900 • inkFrog News & Announcements / Announcements
Note, we are NOT closing down the legacy site!! We just want to get feedback to see what users like about our old site to see if we can get that added into our new site.
I wanted to create an announcement on inkFrog and see if we can get some feedback on why we still have many users using our old inkFrog site (note, if you see this and you are not sure which site you use, you probably are already on our new site).
First, please give our new site a try again and then post feedback as to what you don't like and what we can do to get you using our new site!
Note, we have made huge improvements on our new site since we initially released it. In fact, we have over 8k users a day using it. It's even working in old browsers like IE 8 (just make sure you use a supported uploader). Our new site also offers a ton of advantages over our old site.. these include;
1. Ability to 'launch now' and get eBay's multiple images support in the title bar
2. Our inkFrog traffic program which is an incredible program that will start tracking your visits and hits (it's free to all $9.95+ users)
3. Our new template builder (note, our legacy templates are still available too!)
4. A duplicate listings warning in many places
a lot more
If you have not tried our new site out for a while, give it a try and let us know what issues you don't like etc. I will try to get as many things updated as possible!
Tim February 08, 2013 • inkFrog News & Announcements / Announcements
This week we have released several updates to the new inkFrog. These updates are designed to make the new system even faster and easier to use. Below is a summary of these updates.
We've updated the click to enlarge gallery feature. The new click to enlarge gallery will display your images better and works with mobile devices too!
Speeding up the process of adding images on the Lister has been heavily requested from our users. We've made dramatic improvements to the speed of this process to help you list faster. Images will load much more quickly even when viewing folders in excess of 1,000 images.
Get to your listings quicker with listing folder links on the dashboard. We've added links to the Listing Overview section on the Dashboard for each of the listing folders. Click on them to take you directly to the selected folder.
You can now choose whether to show or hide inventory in your account. We've added a control in Preferences. Setting it to OFF will hide the Inventory menu option and remove the inventory values from your listings.
For multi-variation listings, you can now change the Custom Label/SKU and Sub SKU values in non-live listings. To change these values, edit the listing and type in the new values for these fields.
If you are not using the new inkFrog, we recommend giving it a try.
Sheryl February 06, 2013 • inkFrog News & Announcements / Announcements
We are once again seeing a high number of Phishing scam emails being sent to inkfrog customers. Do NOT ever click on a link from an email that is sent out if you are not sure it was from inkFrog. It may NOT be from us. The scammers are building exact copy cats of our site and asking you to reauthorize or reactivate your account (or other various types of actions) in hopes that you click on the link and login to their site - once you login to their site, they now have your username and password.
What is a Phishing scam?
There are a lot of different versions of this, but most all of them involve sending you an email asking you to perform an action by clicking on a link. The link will take you to a website that looks just like inkfrog, and the URL will be very close to an inkfrog.com URL, but if you look very closely at the URL, the part prior to the .com will NOT be our domain. We have even seen one that uses a q instead of a g in frog. It's always best to just type in the URL you are trying to get to directly in your browser window to make sure you get to inkfrog.com directly and not some other site which may look like ours.
If you have any questions regarding any email that you receive, please contact support.
Below is a screen capture of a recent phishing attempt email, there are variations of the email going around, some are asking you to update your token, etc.
Please remember to never click on an emailed link and to log in directly on the site.